Friday, January 25, 2008

Keeping It Simple Isn't Simple

Ever since making "Keeping It Simple" my main goal I have kept a sign that says "KISS - Keep It Simple Stupid" where I can see it all the time I'm at my desk and computer.

It is so much easier said than done. I wrote a blog a few weeks ago about keeping things simple, and making it my top goal for 2008. Not a SMART goal - but certainly a behavior shift that can keep the main things the main things, and keep me from - as a former boss put it - "getting tangled up in my own underwear." Homely little description, and funny, but if you've been there, you know what it means.


I have made a conscious effort to simplify things - and have been successful in looking at a number of issues and cutting through self imposed crap and being better for it. Progress is being made - some underwear has definitely been untangled.


But at the same time, it continues to be tough to untangle and get going.

A story to illustrate the point:

I am looking forward to a flyfishing trip with my son in law in the mountains around Lynchburg VA at Easter time. Really excited about it. I've been researching the flies that are most likely to catch trout at that time of the year in that area. Turns out there are a lot of them. Plus, every flyfisher has their own favorites. And the magazines all have killer patterns. And even the patterns that are personal favorites have many variations. And then the question of what sizes to tie ........ Do you see where this is going?


Every time I sit down to tie flies, a decision has to be made as to which of twelve patterns to tie - in what colors - in what sizes - in what variations. Talk about getting tied up in one's underwear! This is supposed to be fun - not an exercise in frustration.

Uncle Jimmy - the ultimate minimalist - a product of the Great Depression and World War II -one rod, one reel, two flies that he tied just before going fishing - one brown, one black. And did he catch fish! If he could see the equipment, the materials, the books, the videos, the magazines that I have accumulated, he'd just shake his head and roll another cigarette.


How to get out of this self inflicted, flytying rat trap? The first step is to simplify - reduce the number of fly patterns down to three - a tough thing to do. And then pick just one hook size, and then take action - start tying flies. Replace this process and analysis paralysis with some straightforward action. I'm gonna feel a lot better for it - I know it. I'm gonna keep it simple - or at least simpler.


This behavior of getting tied up in one's underwear will happen again and again. It's been a part of my behavior for a long time. But by keeping my KISS goal in front of me I'm going to do a better job of recognizing it and taking action to stay out of it. I'm going to have to replace the behavior I don't want with KISS behavior.


Keeping it simple isn't simple, particularly when our behaviors, our values, our skills all have been conditioned to complicate matters. And let's face it- a lot of things are complicated. But we all can be more effective in every part of our lives by adopting a behavior of action, rather than of analysis paralysis. If you see your own behavior in this confession of mine, press on, persevere and open up a whole new level of effectiveness for yourself.


Written by Andy Cox, President

Cox Consulting Group, 4049 E Vista Drive, Phoenix, AZ 85032 Ph: 602-795-4100; Fax: 602-795-4800; E Mail: acox@coxconsultgroup.com; Website: http://www.coxconsultgroup.com/; Blog:http://multiplysuccess.blogspot.com

Copyright 2008 All Rights Reserved

Wednesday, January 09, 2008

How To Choose Your Response - The 24 Hour Rule

Choose your response - how do you do that? In the face of being flamed in an e mail; getting a less than favorable performance review; receiving poor customer service; getting a rejection to a sales pitch; being pressured by a sales pitch; feeling a sense of obligation to respond; or any of a thousand other ways, how do you choose your response?

It ain't easy, but the answer is to invoke the "24 Hour Rule." That Rule states that, except for life threatening emergencies, you have 24 hours to respond to most events. The Rule says that instant response is, in most cases, not best response. The Rule says that quick response favors the person or event that put you in the position of having to respond. The Rule says that taking the time to choose a response favors you - it shows emotional maturity and the ability to respond effectively. The Rule also says that most things that have the potential to create instant response, such as being cut off on the freeway, aren't worth any response.

The Rule provides the space to consider alternatives, consult, get advice, information and facts, and see the situation from different perspectives. In most situations, that results in a best possible situation.

Let's face it - in work, there are many situations where a response is expected right away. It would be suicide not to give an immediate response. But that response can be shaped as a request for the time to take action to get facts, touch base with others, look at alternatives. Rarely will the situation call for a snap decision based on incomplete information and analysis of alternatives. If a person demands an immediate response, there's a good chance that action, rather than decision, will be acceptable and expected, as long as the request includes a time commitment.

On a different level, a story about car buying and the 24 Hour Rule:

My daughter was shopping for an almost new SUV. She had found one in her price range, but it was a dull color and she was really not very interested in it. On the other hand, she needed a newer vehicle, it was in the price, age and mileage range, and it was the brand she wanted, and there didn't appear to be many on the market. Plus the salesman told her there were other people interested in it, and she should act now to buy it - or face the possibility of losing it. She called me; we talked about what was good and bad about the deal. I told her to remember there is always another vehicle; and if she really didn't like the color, that was an acceptable reason for passing. She passed. She spent a week or two looking at other SUV's. After about two weeks, the salesman she passed on called: he had an SUV that fit all of her requirements, and it had all the bells and whistles, and it was a great color. She bought it - she's happy. She would have hated that first SUV - she would have regretted not waiting. The 24 Hour Rule worked for her.

A suggestion: Take an inventory of your own decisions. Do you act impulsively on things? What price have you paid for acting on impulse? Do you have regrets or an "if only" feeling about decisions, actions, purchases that you have made? If you do, put the 24 Hour Rule in your self talk. And the next time you're tempted to respond immediately, ask yourself if taking 24 hours to choose your response can help you make a better response. I guarantee that in 95% of your situations, that time will be well spent.

Replace the " act in haste, repent at your leisure" behavior by using the 24 Hour Rule - it works.

Written by Andy Cox, President
Cox Consulting Group, 4049 E Vista Drive, Phoenix, AZ 85032 Ph: 602-795-4100; Fax: 602-795-4800; E Mail: acox@coxconsultgroup.com; Website: www.coxconsultgroup.com; Blog: http://multiplysuccess.blogspot.com
Copyright 2008 All Rights Reserved

Keep It Simple - Become More Effective

Keeping it simple and becoming more effective go together.

It occurred to me while doing my 2008 goals, that I was making things a lot more difficult and complicated than I had to. Then it occurred to me: my Number One Goal for 2008 is to "Keep It Simple." I know, that doesn't meet the standards of SMART goals - specific, measurable, achievable, realistic, and time specific. But what a relief to just say "Keep it simple, Andy" - very liberating - and with great potential to improve my effectiveness


It's not an easy goal. There have been so many years of putting together really specific, milestone charted, correctly stated goals and supporting plans. It's going to be a real trip to just go for the most important things, keep my eye on the ball, and keep telling myself that simple is good and complex is bad. A "ready, fire, aim" behavior. It's a real behavior shift - but I can already see how it can make me more effective and successful.

Let's face it, most of us know what we need to do, we know how to do it, and we just need to get on with it. And that's the rub - at least for me. It's easier to plan than to act - it's easier to consider all the pro's and con's than to act - it's easier to make things more complicated than it is to simplify - it's easier to analyze all the consequences than it is to act. And in all those perfectly legitimate functions lies the potential to fail. Preparation taken too far is a recipe for failure - and yet preparation seems to be leading to success. Up to a point it's true - after a point it's an illusion.

Joe Vitale, in his excellent book "The Attractor Factor" makes the statement that "money likes speed." Harry Beckwith, in "Selling The Invisible" says " don't let perfect get in the way of good." I think I know what they mean.

I'm going to start today to Keep It Simple. How? By not putting this blog away and coming back to it from time to time, and revising it and redrafting it. I'm just going to post it - now.

In whatever endeavors you find yourself right now, keep it simple. Keep it simple today.

Written by Andy Cox, President
Cox Consulting Group, 4049 E Vista Drive, Phoenix, AZ 85032 Ph: 602-795-4100; Fax: 602-795-4800; E Mail: acox@coxconsultgroup.com; Website: www.coxconsultgroup.com; Blog: http://multiplysuccess.blogspot.com
Copyright 2008 All Rights Reserved