Wednesday, February 13, 2008

How To Gain Optimism Through Accomplishment

Nothing creates a greater sense of optimism than accomplishment. And optimism is one of the core beliefs and attitudes of successful people. It's estimated that only 30 percent of our population are optimists, but that the majority of successful people are optimists. That estimate says that the better chance of accomplishment and success lies with the optimists.

Ask yourself these questions: When you entered into a commitment with a sense of enthusiasm and conviction, what were your accomplishments? When you entered into a commitment with hesitation, with a sense that it wouldn't work out well, what did you accomplish? Then ask yourself which of these two approaches you follow most often.

If your response was hesitation and the possibility of failure, chances are that you're missing opportunities to succeed - and accomplishment is the only real security any of us have. Read on to find ways to strengthen your ability to seek out and accomplish more in your life - in every part of it.

If your response was enthusiasm and conviction, read on for ways you can share those attitudes and beliefs with the people around you.

Here are nine recommendations:

One -Accomplishment requires putting yourself in your discomfort zone - a place where you're not secure, where you have to learn and challenge yourself. The comfort zone is the danger zone - much more dangerous than taking risk. Staying in the comfort zone keeps people from ever knowing their real abilities and worth.

Two -Accomplishment comes in many forms. It can range from a small triumph to a huge one, but what's important is that the person doing the accomplishing sees it for what it is.

Three - View situations as opportunities first. This is a real challenge for people used to thinking in terms of negative consequences. But if your first thoughts are negative, the chances of passing on real opportunity are very high. Sometimes the best thing to do with those opportunities you grabbed is to drop them - but if you don't act in the now to get them, you don't have a choice - they're gone.

Four - Accomplishment likes action - action now. Accomplishment likes ownership - standing up and taking responsibility for a situation.

Five - Be able to see your accomplishments when they happen. This might seem like a no - brainer - it isn't. For many people. their accomplishments are taken for granted - by them. They don't see their unique abilities and strengths as anything special, and so what could have been a positive reinforcement of their own personal worth and ability, goes unnoticed - by them and by others.

Six - Create goals in order to define accomplishment. State them positively - in terms of gain. Create your own personal goal culture and communicate your goals to others.

Seven - Realize that fear and doubt are as normal as breathing - they won't go away - they will be with you everyday. Enlist fear and doubt as allies. The ability to wake up every morning, deal with fear of failure, and move forward is a quality of successful people. For more on this, read Steven Pressfield's excellent book, The War Of Art.

Eight - Understand everyone else, regardless how self assured they appear, has the same doubts and concerns that you have. Know that what you are going through on the path to accomplishment is shared by others. Know you're not alone in these emotions, but are part of what successful people experience every day.

Nine - See yourself as worthy of the rewards of your efforts. See your accomplishments for what they are - an affirmation of your ability to achieve. Make those subconscious two beliefs that almost all of us share - that we are not worthy; that we are not able - shrink to nothing through personal action and accomplishment

Start today - grab ahold of some situation, project, challenge, and make it your own. Then make it happen. The possibilities are endless. But the one guaranteed outcome will be a more positive feeling about yourself earned through achievement- and isn't that a huge part of optimism?

Written by Andy Cox, President
Cox Consulting Group, 4049 E Vista Drive, Phoenix, AZ 85032 Ph: 602-795-4100; Fax: 602-795-4800; E Mail: acox@coxconsultgroup.com; Website: http://www.coxconsultgroup.com/; Blog: http://multiplysuccess.blogspot.com/
Copyright 2008 All Rights Reserved

Friday, February 08, 2008

How Leaders Increase Their Personal Energy

I recently posted a blog titled " How Leaders Create The Energy Essential To Success." It dealt with ways leaders create energy in their organizations through their beliefs and behaviors.

This blog deals with how leaders sustain and increase their personal energy.

In our discussions, leaders divided energy into two dimensions - external and internal. The external dimension is what's seen - what's perceived by others through behavior. Internal energy is what occurs as a result of internal attitudes, values and beliefs - elements like optimism, curiosity, sense of self, opportunities. Many highly successful, highly energetic people don't appear energetic in the external, Energizer Bunny, kind of way. But what they possess is the kind of internal energy that keeps them moving and asking and discovering and recharging their batteries through action.


Most leaders we talked to agreed that part of high energy, both internal and external, is probably genetic - some people's motors just run faster. But having said that, they all said the biggest elements of energy creation and renewal are passion, commitment, focus and accomplishment.

Many of the leaders we talked to used exercising as an example of how the two dimensions of energy work with - or against - each other. They described times they forced themselves to exercise even though they were angry, or frustrated, or disappointed. The effect of forcing themselves to meet their commitment to themselves lifted them up, and renewed their energy. They were proud that they fought through the negative emotions to do what they had committed to do. And even though their level of performance may have initially suffered because of the negative emotions, the action of keeping a commitment energized them - internally and externally. As one leader joked about exercise " It feels so good when I'm finished."

Leaders increase personal energy by pressing on, even when obstacles and emotions would make it easy to stop, pull back, defer. Action creates energy.

Leaders create and renew energy through accomplishment. The saying " Nothing succeeds like success" is so true - at all levels. And it's not just personal accomplishment that creates energy - it's accomplishment at the organizational, individual, workgroup and family level. Leaders look for accomplishment as a means of sustaining and growing their energy, as well as the energy of others.

Leaders take inspiration from the pleasure and achievement of others. They know there's plenty for everybody.


Leaders say breaking out - doing something they've never done before, can be terrifying, exhilarating, but always energizing. It doesn't have to be climbing Everest - it can be much more down to earth. The important thing is that it's new - new sports, new places, new physical challenges, new mental challenges. As one former teacher put it - "the only difference between a rut and a grave is a rut's longer." Ruts don't create energy - they pull it down at all levels.


Leaders like to travel to new places that test their assumptions. Going to a place where they're not in a position of leadership, where the language is different, the food is different, the culture is different, and observing and embracing it without comparison, is a great way to feel more alive - more energetic.

Leaders create effective, productive routines for the day to day things they need to do. They know weaving the important things into day to day routines is liberating. The fewer exceptional efforts required to complete the day - to - days, the more energy available for the creative, new, challenging, accomplishment - directed things.

Leaders find sources of inspiration - and are energized by them. Challenges in their enterprises, biographies of people that have overcome challenges, self help and motivation books, music, poetry, speeches, seminars, relationships with successful people, all add energy.

Leaders find a way to give and give back. They give their talent, their energy, their passion, their experience to others, and are energized by the experience. Thry give without calculating or expecting a return. And they're richer for it - renewed energy is just one of the rewards.

Leaders treasure small victories - they know they lead to big victories. Small victories, well celebrated, have an enormous impact on energy. And there are so many more of them than just waiting for the few big victories. It goes without saying that the big victories really get celebrated.

Finally, leaders cultivate optimism - in themselves and in others. They start each day with the belief that soemthing special is gonna happen - if they make it happen. And leaders use that optimism to think the best of others - they know negative expectations of others results in low energy .

Leaders we talked to offered many more ways they sustain and develop their personal energy. No single person does all of them. But they all agreed action is the basis for energy. While on the surface it might appear that action takes energy away, in reality it's the exact opposite. Effective action adds energy.

Your personal energy is a critical part of your success. Without a high level of both internal and external energy success is hard to find. Use the methods described in this article to help you create and sustain your own high level of energy. Act - today.

Written by Andy Cox, President
Cox Consulting Group, 4049 E Vista Drive, Phoenix, AZ 85032 Ph: 602-795-4100; Fax: 602-795-4800; E Mail: acox@coxconsultgroup.com; Website: www.coxconsultgroup.com; Blog: http://multiplysuccess.blogspot.com
Copyright 2008 All Rights Reserved


Personal Energy - Where It Comes From

I just finished listening to Ray Stevens sing "Everything Is Beautiful In It's Own way." A song from the 70's. Done in an upbeat, gospel style. It's full of positive messages; the music is energetic; the lyrics are filled with hope; it takes me to great places I've been; and it just pumps me up for the day I'm in. What a gift!

That's one of the places our positive energy comes from - the kind of messages music provides that we can personalize and make our very own.

I don't know what your favorites are - but I'd bet you have the same reaction to your favorites that I have when I hear mine.

I have "Everything Is Beautiful In It's Own Way" on my computer, but I like being surprised by hearing it on the radio - rather than making it into background music that I hear so often that it just blends into everything else. I want it to stay special - I want it to lift me up - I want it to send a chill down my spine - I want it to make my day special. And so I treasure it, and when it comes my way, I stop, and I sing along with it, and I feel so energized.

And when I've done that, I have that "can't touch me " feeling for the day I'm in.

I've been working on a blog about leaders and how they gain personal energy. It isn't done yet. But music is one of the elements of how leaders gain personal energy.

This song means so much to me, I just had to share it.

Have a great "can't touch me" day.

Written by Andy Cox, President
Cox Consulting Group, 4049 E Vista Drive, Phoenix, AZ 85032 Ph: 602-795-4100; Fax: 602=795-4800; E Mail: acox@coxsultgroup.com; Website: http://www.coxconsultgroup.com/; Blog: http://multiplysuccess.blogspot.com/
Copyright 2008 All Rights Reserved

Tuesday, February 05, 2008

How Leaders Create The Energy Essential To Success

Leaders know high energy individuals, workgroups and organizations create success. How to create and sustain that high energy is the key challenge leaders face every day.


The following behaviors and beliefs are keys that leaders we have worked with have found work to achieve consistent high energy with their people.


Leaders start with the belief that commitment unleashes energy and that compliance reduces energy. To the extent that their people feel committed to the goals of the organization, they will work harder, produce more and accomplish more than any group of people waiting to be told what to do. Compliance keeps people waiting for direction - it keeps them asking " What do you want me to do now?"


Leaders share knowledge and information, they don't hoard it. They want their people to know how things are going. They believe 90% of their people can handle the truth, but that 100% of their people are turned off by half truths and secrecy. Leaders practice the exact opposite of the "if knowledge is power, than the sharing of knowledge is a reduction in power" behavior of high control managers.


Leaders work with their people to create goals that align with the organization's goals. Then they keep the goals as simple as possible and work to have their people align their personal goals with the goals of the organization. And they fight to keep the goal process as simple and free of bureaucratic stuff as possible. They want goals to create energy, and not have process destroy it.


When leaders think they've communicated enough - they know they need to communicate more. Effective communication creates energy.


Leaders protect the time of their people. There are always distractions that can take the energy out of any endeavor. Leaders keep their people protected from the low value, time and energy eating things that invariably show up. Just as individuals need to keep their eye on the few important things, so must leaders keep their eye on the same few important things,


Leaders define what having "your eye on the ball " means. The purpose of goals - solid, real goals focused on contribution and accomplishment - keep the main things the main things - and make it easier for everyone to be energized and focused.


Leaders know action creates energy - lack of action sucks the energy out of any enterprise. Ever been in a restaurant when it's not busy? Bad time to be there - you might expect the best service and the best food, but it rarely works out that way. Come back when the place is really busy - and see a high level of service and energy and focus. Focused busy has a power all its own.


Leaders have high expectations of all their people - and they hold them to their expectations. Nothing is more demoralizing and sapping of energy than to have a manager indicate by words or actions that not much is expected. And guess what? When that belief is communicated - not much is accomplished. Nobody ever did anyone a favor by telling them to "take it easy."


Leaders demand that their people know what their contribution to the enterprise is and how it is measured, and how they are doing. And not just at the annual performance review. Leaders hold performance reviews all the time.


Leaders know the more open and communicative their behavior, the more authority, power and energy they and their people have. High control managers, on the other hand, fail to see that, and hold as much power as possible to themselves, and in doing that, they actually cede power to others, and don't tap the potential energy of their people.


Leaders protect the energy of their people from the negative 5 percent that show up - in even the best organizations. They protect them by taking swift action to either remediate the negative behavior, or, failing that, by getting rid of the negative 5 percenters. And not by simply palming them off on the next manager or leader.


Leaders incorporate these beliefs and behaviors into their every day work and play. They know that anything that requires constant special attention to keep going will fail. Only imbedded behaviors and beliefs have lasting value.



Review the behaviors and beliefs that leaders have shared in this blog, and see where you can add to your impact and create more energy with your people - and the people around you. Do it through action - today.

Written by Andy Cox, President

4049 E Vista Drive, Phoenix, AZ 85032 Phoenix: 602-795-4100; Fax: 602-795-4800; E Mail: acox@coxconsultgroup.com; Website: http://www.coxconsultgroup.com/; Blog: http://multiplysuccess.blogspot.com/

Copyright 2008 All Rights Reserved

Friday, January 25, 2008

Keeping It Simple Isn't Simple

Ever since making "Keeping It Simple" my main goal I have kept a sign that says "KISS - Keep It Simple Stupid" where I can see it all the time I'm at my desk and computer.

It is so much easier said than done. I wrote a blog a few weeks ago about keeping things simple, and making it my top goal for 2008. Not a SMART goal - but certainly a behavior shift that can keep the main things the main things, and keep me from - as a former boss put it - "getting tangled up in my own underwear." Homely little description, and funny, but if you've been there, you know what it means.


I have made a conscious effort to simplify things - and have been successful in looking at a number of issues and cutting through self imposed crap and being better for it. Progress is being made - some underwear has definitely been untangled.


But at the same time, it continues to be tough to untangle and get going.

A story to illustrate the point:

I am looking forward to a flyfishing trip with my son in law in the mountains around Lynchburg VA at Easter time. Really excited about it. I've been researching the flies that are most likely to catch trout at that time of the year in that area. Turns out there are a lot of them. Plus, every flyfisher has their own favorites. And the magazines all have killer patterns. And even the patterns that are personal favorites have many variations. And then the question of what sizes to tie ........ Do you see where this is going?


Every time I sit down to tie flies, a decision has to be made as to which of twelve patterns to tie - in what colors - in what sizes - in what variations. Talk about getting tied up in one's underwear! This is supposed to be fun - not an exercise in frustration.

Uncle Jimmy - the ultimate minimalist - a product of the Great Depression and World War II -one rod, one reel, two flies that he tied just before going fishing - one brown, one black. And did he catch fish! If he could see the equipment, the materials, the books, the videos, the magazines that I have accumulated, he'd just shake his head and roll another cigarette.


How to get out of this self inflicted, flytying rat trap? The first step is to simplify - reduce the number of fly patterns down to three - a tough thing to do. And then pick just one hook size, and then take action - start tying flies. Replace this process and analysis paralysis with some straightforward action. I'm gonna feel a lot better for it - I know it. I'm gonna keep it simple - or at least simpler.


This behavior of getting tied up in one's underwear will happen again and again. It's been a part of my behavior for a long time. But by keeping my KISS goal in front of me I'm going to do a better job of recognizing it and taking action to stay out of it. I'm going to have to replace the behavior I don't want with KISS behavior.


Keeping it simple isn't simple, particularly when our behaviors, our values, our skills all have been conditioned to complicate matters. And let's face it- a lot of things are complicated. But we all can be more effective in every part of our lives by adopting a behavior of action, rather than of analysis paralysis. If you see your own behavior in this confession of mine, press on, persevere and open up a whole new level of effectiveness for yourself.


Written by Andy Cox, President

Cox Consulting Group, 4049 E Vista Drive, Phoenix, AZ 85032 Ph: 602-795-4100; Fax: 602-795-4800; E Mail: acox@coxconsultgroup.com; Website: http://www.coxconsultgroup.com/; Blog:http://multiplysuccess.blogspot.com

Copyright 2008 All Rights Reserved

Wednesday, January 09, 2008

How To Choose Your Response - The 24 Hour Rule

Choose your response - how do you do that? In the face of being flamed in an e mail; getting a less than favorable performance review; receiving poor customer service; getting a rejection to a sales pitch; being pressured by a sales pitch; feeling a sense of obligation to respond; or any of a thousand other ways, how do you choose your response?

It ain't easy, but the answer is to invoke the "24 Hour Rule." That Rule states that, except for life threatening emergencies, you have 24 hours to respond to most events. The Rule says that instant response is, in most cases, not best response. The Rule says that quick response favors the person or event that put you in the position of having to respond. The Rule says that taking the time to choose a response favors you - it shows emotional maturity and the ability to respond effectively. The Rule also says that most things that have the potential to create instant response, such as being cut off on the freeway, aren't worth any response.

The Rule provides the space to consider alternatives, consult, get advice, information and facts, and see the situation from different perspectives. In most situations, that results in a best possible situation.

Let's face it - in work, there are many situations where a response is expected right away. It would be suicide not to give an immediate response. But that response can be shaped as a request for the time to take action to get facts, touch base with others, look at alternatives. Rarely will the situation call for a snap decision based on incomplete information and analysis of alternatives. If a person demands an immediate response, there's a good chance that action, rather than decision, will be acceptable and expected, as long as the request includes a time commitment.

On a different level, a story about car buying and the 24 Hour Rule:

My daughter was shopping for an almost new SUV. She had found one in her price range, but it was a dull color and she was really not very interested in it. On the other hand, she needed a newer vehicle, it was in the price, age and mileage range, and it was the brand she wanted, and there didn't appear to be many on the market. Plus the salesman told her there were other people interested in it, and she should act now to buy it - or face the possibility of losing it. She called me; we talked about what was good and bad about the deal. I told her to remember there is always another vehicle; and if she really didn't like the color, that was an acceptable reason for passing. She passed. She spent a week or two looking at other SUV's. After about two weeks, the salesman she passed on called: he had an SUV that fit all of her requirements, and it had all the bells and whistles, and it was a great color. She bought it - she's happy. She would have hated that first SUV - she would have regretted not waiting. The 24 Hour Rule worked for her.

A suggestion: Take an inventory of your own decisions. Do you act impulsively on things? What price have you paid for acting on impulse? Do you have regrets or an "if only" feeling about decisions, actions, purchases that you have made? If you do, put the 24 Hour Rule in your self talk. And the next time you're tempted to respond immediately, ask yourself if taking 24 hours to choose your response can help you make a better response. I guarantee that in 95% of your situations, that time will be well spent.

Replace the " act in haste, repent at your leisure" behavior by using the 24 Hour Rule - it works.

Written by Andy Cox, President
Cox Consulting Group, 4049 E Vista Drive, Phoenix, AZ 85032 Ph: 602-795-4100; Fax: 602-795-4800; E Mail: acox@coxconsultgroup.com; Website: www.coxconsultgroup.com; Blog: http://multiplysuccess.blogspot.com
Copyright 2008 All Rights Reserved

Keep It Simple - Become More Effective

Keeping it simple and becoming more effective go together.

It occurred to me while doing my 2008 goals, that I was making things a lot more difficult and complicated than I had to. Then it occurred to me: my Number One Goal for 2008 is to "Keep It Simple." I know, that doesn't meet the standards of SMART goals - specific, measurable, achievable, realistic, and time specific. But what a relief to just say "Keep it simple, Andy" - very liberating - and with great potential to improve my effectiveness


It's not an easy goal. There have been so many years of putting together really specific, milestone charted, correctly stated goals and supporting plans. It's going to be a real trip to just go for the most important things, keep my eye on the ball, and keep telling myself that simple is good and complex is bad. A "ready, fire, aim" behavior. It's a real behavior shift - but I can already see how it can make me more effective and successful.

Let's face it, most of us know what we need to do, we know how to do it, and we just need to get on with it. And that's the rub - at least for me. It's easier to plan than to act - it's easier to consider all the pro's and con's than to act - it's easier to make things more complicated than it is to simplify - it's easier to analyze all the consequences than it is to act. And in all those perfectly legitimate functions lies the potential to fail. Preparation taken too far is a recipe for failure - and yet preparation seems to be leading to success. Up to a point it's true - after a point it's an illusion.

Joe Vitale, in his excellent book "The Attractor Factor" makes the statement that "money likes speed." Harry Beckwith, in "Selling The Invisible" says " don't let perfect get in the way of good." I think I know what they mean.

I'm going to start today to Keep It Simple. How? By not putting this blog away and coming back to it from time to time, and revising it and redrafting it. I'm just going to post it - now.

In whatever endeavors you find yourself right now, keep it simple. Keep it simple today.

Written by Andy Cox, President
Cox Consulting Group, 4049 E Vista Drive, Phoenix, AZ 85032 Ph: 602-795-4100; Fax: 602-795-4800; E Mail: acox@coxconsultgroup.com; Website: www.coxconsultgroup.com; Blog: http://multiplysuccess.blogspot.com
Copyright 2008 All Rights Reserved