Showing posts with label challenge to leaders. Show all posts
Showing posts with label challenge to leaders. Show all posts

Thursday, June 26, 2008

Qualities of Resourceful Leaders

Resourceful leaders get more done with available resources than less resourceful managers. It results in outcomes that far exceed expectations. It's critical for organizations challenged by competition, technology, suppliers, customers and the economy.

The ability of an organization to leverage their resources to provide excellent service, to meet and exceed commitments and to move forward technologically is a huge competitive advantage. Some organizations just seem to do a better job than others - one of the main reasons is resourceful leaders - at all levels.

What are the qualities resourceful leaders share - regardless of position within an organization?

We asked our clients - here's what they identified as eight essentials for resourceful leaders.

1 - The ability to create commitment - to get resources aligned and working toward a common goal - and a goal that is well understood. It's a "we're all in this together" approach. It's identifying and communicating a common cause that is worthy; that all can contribute to; and that results in individual and group recognition.

2 - It's being open to possibilities - wherever they may come from. It's taking inventory of what has gone before, rather than reinventing the wheel. NIH - (not invented here) thinking is unacceptable. It's engaging the people in the process - getting the best thinking and commitment of the internal experts.

3 - It's knowing success is not measured in energy expended or dollars spent, but in results. Results that come from SMART goals. Specific, Measurable, Attainable, Relevant/Realistic and Time Framed. It's using goals to create expectations within the organization - from the top to the people who do the work.

4 - It's having an abundance mentality - the belief that there is plenty for everybody - you just gotta go and find it - and be open to finding it in the most unusual places. It's having the willingness to share - information, resources, credit, recognition. Collaboration skills and behaviors are essential.

5 - A resourceful leader always starts with the questions: "What do I Have?" and "What can I do with what I have?"

6 - Resourceful leaders know that simpicity is key to effective action and that complexity is the enemy of resourcefulness.

7 - It's the belief that the impact and contribution of the cumulative knowledge and effort of an effective team will always exceed that of any single person.

8 - Resourceful leaders listen and amend and learn and apply on the fly. They know that plans rarely survive the first contact with action - they value plans as a first step, and as a measure for progress and change.

Resourcefulness is part of the behavior and motivators of leaders; it exists in organizations where it is appreciated and rewarded. It's not just seen in crisis or projects - it's an everyday behavior. But it needs to be recognized and rewarded for it to grow. And the most fertile place for resourcefulness to grow is in a results oriented, goal directed environment.
Imagine how much more effective you and your enterprise can be by encouraging the development of these behaviors and beliefs and skills. Start today to develop a more resourcefulness friendly environment - and be amazed at the talent that you already possess.
Written by Andy Cox, President
Cox Consulting Group, 4049 E Vista Drive, Phoenix, AZ 85032 Ph: 602-795-4100; Fax: 602-795-4800; E Mail: acox@coxconsultgroup.com; Website: http://www.coxconsultgroup.com/; Blog: http://multiplysuccess.blogspot.com/

Copyright 2008 All Rights Reserved

Thursday, March 13, 2008

Ten Ways Leaders Overcome Analysis Paralysis

One of the biggest challenges leaders have is to ensure that preparation and analysis add real value and provide the framework for action. The biggest enemy to action is analysis paralysis.

One of the most difficult habits to break is the habit of continuing to create and analyze choices long after decisive action should have taken place. Analysis paralysis is the graveyard of many organizations and careers. It's procrastination - on both the organizational and individual level - caused by fear of failure, fear of consequences, fear of not being thorough, fear of making a mistake.

Analysis paralysis results in too many choices. Too many choices drag down the energy, the time and the effort of all those who are part of the issue.

Here are ten ways leaders have ensured they and their organizations don't fall victim to analysis paralysis.

1 - Define success as the result of a cumulative process - built on a cycle of action, evaluation, improvement - then action, evaluation, improvement. Nothing creates fear - and analysis paralysis - quicker than to be told that whatever decision is made will result in failure or success - with no other possible outcomes. Creating a hardline success or failure situation will almost certainly result in careful - read lengthy - analysis and preparation. Define ideal outcomes and solutions and use them as guidelines in setting goals - just don't let the ideal be the only acceptable solution.

2 - The best course of action in the vast majority of situations is the one that "meets requirements." Save the "best possible" course of action for the relatively few high value, high impact decisions.

3 -Impose constraints - money, time, resources - that keep the focus on action, not on preparation and analysis

4 - Set up a ready, fire, aim behavior. Insist on enough information to act with a reasonable degree of confidence in the decision, and establish a measuring mechanism to allow for changes as they become apparent.

5 - Realize that simplicity and limited choices can be very liberating - they create a structure that allows for action, rather than a constant evaluation of ever increasing alternatives. Complexity is the partner of analysis paralysis.


6 - Value attitudes that place a premium on information - but information as a means to act, not as an end in itself.

7 - Insist on action at every step. Direction and priorities are created through goal setting. Accomplishment is the benchmark of success - not activity.

8 - Accept that mistakes are part of improvement. The biggest enemy of innovation and development is often the fear of making a mistake - or of being blamed for a mistake. A problem solving climate accepts mistakes as part of the process of improvement. It punishes non risk taking behavior, as well as behavior to cover up mistakes."If you're not making mistakes you're not accomplishing anything" is a belief in problem solving organizations.

9 - Adopt a "Principle of Good Enough " (POGE) attitude toward action. Software developers use POGE to act - knowing that the only way to implement and improve is to throw the switch - go live - measure the results and improve - and then do it all over again. Adjustments based on the results of action are an accepted part of the process - not an indication of failure.

10 - Keep progress reviews simple and frequent and highly structured. It's amazing how even the most worthy goal can become hostage to analysis paralysis - if it's left unattended by people in a position to see the bigger picture. Make course corrections a routine part of the process - an accepted and vital part of meeting goals. A question that should be asked in every progress review should be " "What course corrections do we have to make to meet this goal?"


Take an inventory - of yourself and of your organization. Ask yourself if the conditions for analysis paralysis exist - or if analysis paralysis is already hard at work confusing activity with accomplishment. Then use the suggestions from the leaders who contributed to this article to increase your personal and organizational competitive advantage.


Written by Andy Cox, President


Cox Consulting Group, 4049 E Vista Drive, Phoenix, AZ 85032 Ph: 602-795-4100; Fax: 602-795-4800; E Mail: acox@coxconsultgroup.com; Website: http://www.coxconsultgroup.com/; Blog: http://multiplysuccess.blogspot.com/


Copyright 2008 All Rights Reserved

Tuesday, February 05, 2008

How Leaders Create The Energy Essential To Success

Leaders know high energy individuals, workgroups and organizations create success. How to create and sustain that high energy is the key challenge leaders face every day.


The following behaviors and beliefs are keys that leaders we have worked with have found work to achieve consistent high energy with their people.


Leaders start with the belief that commitment unleashes energy and that compliance reduces energy. To the extent that their people feel committed to the goals of the organization, they will work harder, produce more and accomplish more than any group of people waiting to be told what to do. Compliance keeps people waiting for direction - it keeps them asking " What do you want me to do now?"


Leaders share knowledge and information, they don't hoard it. They want their people to know how things are going. They believe 90% of their people can handle the truth, but that 100% of their people are turned off by half truths and secrecy. Leaders practice the exact opposite of the "if knowledge is power, than the sharing of knowledge is a reduction in power" behavior of high control managers.


Leaders work with their people to create goals that align with the organization's goals. Then they keep the goals as simple as possible and work to have their people align their personal goals with the goals of the organization. And they fight to keep the goal process as simple and free of bureaucratic stuff as possible. They want goals to create energy, and not have process destroy it.


When leaders think they've communicated enough - they know they need to communicate more. Effective communication creates energy.


Leaders protect the time of their people. There are always distractions that can take the energy out of any endeavor. Leaders keep their people protected from the low value, time and energy eating things that invariably show up. Just as individuals need to keep their eye on the few important things, so must leaders keep their eye on the same few important things,


Leaders define what having "your eye on the ball " means. The purpose of goals - solid, real goals focused on contribution and accomplishment - keep the main things the main things - and make it easier for everyone to be energized and focused.


Leaders know action creates energy - lack of action sucks the energy out of any enterprise. Ever been in a restaurant when it's not busy? Bad time to be there - you might expect the best service and the best food, but it rarely works out that way. Come back when the place is really busy - and see a high level of service and energy and focus. Focused busy has a power all its own.


Leaders have high expectations of all their people - and they hold them to their expectations. Nothing is more demoralizing and sapping of energy than to have a manager indicate by words or actions that not much is expected. And guess what? When that belief is communicated - not much is accomplished. Nobody ever did anyone a favor by telling them to "take it easy."


Leaders demand that their people know what their contribution to the enterprise is and how it is measured, and how they are doing. And not just at the annual performance review. Leaders hold performance reviews all the time.


Leaders know the more open and communicative their behavior, the more authority, power and energy they and their people have. High control managers, on the other hand, fail to see that, and hold as much power as possible to themselves, and in doing that, they actually cede power to others, and don't tap the potential energy of their people.


Leaders protect the energy of their people from the negative 5 percent that show up - in even the best organizations. They protect them by taking swift action to either remediate the negative behavior, or, failing that, by getting rid of the negative 5 percenters. And not by simply palming them off on the next manager or leader.


Leaders incorporate these beliefs and behaviors into their every day work and play. They know that anything that requires constant special attention to keep going will fail. Only imbedded behaviors and beliefs have lasting value.



Review the behaviors and beliefs that leaders have shared in this blog, and see where you can add to your impact and create more energy with your people - and the people around you. Do it through action - today.

Written by Andy Cox, President

4049 E Vista Drive, Phoenix, AZ 85032 Phoenix: 602-795-4100; Fax: 602-795-4800; E Mail: acox@coxconsultgroup.com; Website: http://www.coxconsultgroup.com/; Blog: http://multiplysuccess.blogspot.com/

Copyright 2008 All Rights Reserved